ACKNOWLEDGEMENT AND AGREEMENT
PERSONALLY IDENTIFIABLE INFORMATION
We collect and combine personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) through various sources, including those discussed below. For your reference, PII is data collected with an intention to specifically identify, contact or locate a person, including but not limited to first name, last name, address, postal code, city, province, your e-mail address, home phone number, evening phone number, time at which you may be contacted, mortgage amount, mortgage type, rate type, rate term, and your IP address and computer specifications. Conversely, Non-PII is data that is not used to specifically identify, contact or locate an individual, including but not limited to postal code, gender, age, or IP address.
GENERAL INFORMATION COLLECTION AND USE
MortgageRates.ca collects information through the Site from our prospective and existing customers at several different points on our Site. We use contact information to send information about our company. Users may opt-out of receiving future communications at any time. Not all information asked for on our site is required when you fill out our forms. However, the following data is required to use our Site: first name, last name, address, postal code, city, province, your e-mail address, home phone number, evening phone number, time at which you may be contacted, mmortgage amount, mortgage type, rate type, rate term, and your IP address and computer specifications.
Information about your computer hardware and software is automatically collected by MortgageRates.ca and may be shared in aggregate with third parties whose services are used for traffic-analysis purposes. This information includes: your IP address, browser type, domain names, access times and referring website addresses. This information is used by MortgageRates.ca to maintain and improve the quality of the service and to generate statistics regarding use of the MortgageRates.ca Site.
MortgageRates.ca uses SSL (Secure Socket Layer) protocol to help protect your personal information from unauthorized access, use, or disclosure. When we transmit your personal information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. This is to ensure that your personal information remains safe and secure.
SHARING INFORMATION WITH AFFILIATES
When you submit your request for information or a quote, you are granting permission to be contacted by MortgageRates.ca or affiliated third parties. We share the contact and mortgage request data you submit on the call-back request form with affiliated companies such as, but not limited to, banks, lenders and licensed mortgage brokers to fulfill information requests we receive from you; to provide you with superior service; inform you of product and service opportunities that may be of interest to you; and for other business purposes. We may disclose all of the information we collect, as described above, to the following types of affiliated companies: financial service providers, such as mortgage and life insurance agencies; title service companies; debt & credit services companies; and auto-finance companies. An “affiliate company” is a company under legal contract with MortgageRates.ca to fulfill services.
CHANGES TO OUR POLICY
PO Box 32167
2223 Victoria Avenue East
Email: support [at] mortgagerates.ca